How do I change the limits on my card?

From the Nickel app:
  • by clicking on the "payment limits" tab and then "modify your limits".
    šŸ’” To change your card limits, you must have a balance equal to the amount of the new limit requested, within the last 30 days prior to your request!
From your customer area:
  • Log in to your Nickel customer area
  • Click on "your payment and withdrawal limits" and then on "change your limits".
By calling customer service 02 891 29 80:
  • Enter your login (on the back of your card) andyour access code
  • Select the menu 1, choice #3, then choice #2:
    • Change of payment limits: choice nĀ°1
    • Modification of withdrawal limits: choice nĀ°2
If your application is successful, you will receive a confirmation sms on your mobile phone.


šŸ’” Whether from the app, from your customer area, or by calling customer service, you must be one month old before you can change your caps.
Lost your login?
Send ID by sms to 0460 212 39 26 to receive it by email.


Can I reset my contactless card to zero?

Contactless payment is instantaneous. It is 50 euros maximum per operation.
When you accumulate 150 euros of contactless payments, you just need to make a payment by entering the PIN code to reset your contactless limit to zero.


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